FAQ

What are the shipping costs and duration?

Enjoy FREE SHIPPING on all orders above $75 within US ensuring delivery within 2-5 business days. Orders below this amount have a flat rate based on weight and destination. Kindly refer to our shipping policy for further details.

Do your products adhere to cruelty-free standards?

We take pride in carrying mostly cruelty-free products. Please refer to our cruelty-free products list.

How do I interpret the date on my Korean beauty product?

Korean products generally display two dates: manufacturing and expiry. Look for these characters: 제조 indicates the manufacturing date; 까지 represents open-by date;Skincare products typically remain safe for 30 months from the manufacturing date if unopened. Once opened, they last between 6-12 months. Always review individual packaging for specific expiry information.

What's your return policy?

We prioritize your satisfaction. For details on returns, visit our Refund Policy page.

How can I be sure of my product's authenticity?

Our dedication lies in providing you with only the most genuine and freshly produced items. We obtain our products straight from our affiliated brands in Korea or through their certified official distributors.